Privacy policy
1. Introduction
Gold Coast Barrel King respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Address or suburb (for delivery or hire enquiries)
- Order and enquiry details
- Payment-related information (processed securely via third-party providers)
3. How We Collect Information
Your information is collected when you:
- Submit a contact or enquiry form
- Place an order through our website
- Contact us via email, phone, or social media
- Interact with our website (cookies and basic analytics)
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and customer requests
- Process orders, payments, and deliveries
- Confirm hire availability and bookings
- Provide customer support and communication
- Improve our website, products, and services
5. Disclosure of Information
We do not sell or rent your personal information. Your information may only be shared with trusted third parties when necessary, such as:
- Payment processors (e.g. Shopify, payment gateways)
- Delivery or logistics providers
- Service providers assisting with website or business operations
All third parties are required to handle your information securely and in accordance with privacy laws.
6. Payment Security
All online payments are processed through secure third-party platforms. We do not store or have access to your full credit card or banking details.
7. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and understand visitor behaviour. Cookies do not personally identify you.
You may disable cookies in your browser settings, however some website functionality may be affected.
8. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and only accessible to authorised personnel.
9. Access & Correction
You may request access to the personal information we hold about you, or request corrections if you believe the information is inaccurate, incomplete, or outdated.
10. Marketing Communications
We may occasionally contact you regarding your enquiry, order, or relevant updates. We will not send unwanted marketing communications, and you may opt out at any time by contacting us.
11. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Nicole
Email: goldcoastbarrelking@gmail.com
Phone: 0408 723 607